Frequently Asked Questions

1. What materials are your toys made from?

All Mielasiela toys are crafted from sustainably sourced natural wood. We use non-toxic, child-safe finishes to ensure every toy is safe, durable, and eco-friendly.

2. Are your toys safe for all ages?

Yes! Safety is our top priority. Each toy is designed with smooth edges and finished with natural oils. Some products may contain small parts, so please check the age recommendations listed on each product page.

3. Do you ship internationally?

Currently, we ship across the United States. We are working on expanding to more countries soon! If you’re outside the U.S. and would like to place an order, feel free to contact us at contact@mielasiela.com.

4. How long will my order take to arrive?

Orders are typically processed within 2–3 business days. Standard U.S. shipping takes 3–7 business days, depending on your location. You’ll receive tracking information once your order ships.

5. Do you offer gift wrapping or personalized notes?

Yes! Many of our customers purchase Mielasiela toys as gifts. We offer eco-friendly gift wrapping and the option to include a personalized note at checkout. Just let us know your message, and we’ll make sure your package arrives ready to delight.

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